Refund Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
​
Eligibility for Returns
To be eligible for a return, your item must be:
-
In the same condition that you received it
-
Unworn or unused
-
In its original packaging
-
Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at:
📧 Divineherbsandwellness@gmail.com
If your return is approved, we will provide:
-
A return shipping label
-
Instructions on how and where to send your package
Returns sent without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
-
Your refund will be issued to your original payment method
-
Processing times may vary depending on your bank or credit card provider
If you have any questions regarding returns or refunds, please contact us at Divineherbsandwellness@gmail.com
